Our Customer Relationships
"I waited a while to make this review. I had 2 Mitsubishi one way ceiling cassette installed in my home. I also had a Mitsubishi wall unit installed in my basement. Tom and his team were great. I did a lot of searching and research to find the best hvac company to go with and also the best units to use. I went with Tom cause he was very knowledgeable on the Mitsubishi ductless units and he was very professional. He answered all my questions and then some. The install team were great they worked hard to make sure I was completely happy. These units work great. I get cold air in the summer and hot air in the winter. I would definitely recommend Tom and his whole team at Gold Coast. Thanks for everything Tom."
"Im happy with the system that Gold Coast installed. I had concerns about the location I needed to put the interior units but one of the crew was dedicated to getting the units installed without any unnecessary damage to my newly renovated rooms. The new Mitsubishi system has eliminated three large wall units I was using and has many more conveniences."
"Tom, his administrative staff and technicians were professional throughout the entire process of the installation of our Mitsubishi ductless air conditioning system. You could see the high level of pride they all took in getting the job done correctly. Tom was as thorough as anyone I've ever dealt with in explaining our options and was also an excellent listener when my wife and I conveyed our needs and preferences to him. The administrative staff kept us up to speed regarding the progress being made securing the necessary permits and job scheduling. The installation team showed up on time and worked diligently to get the job done in the time that was committed to us without sacrificing care and / or neatness. Having had the system in place for the past three weeks or so, we couldn't be happier with the results. All in all a very satisfactory experience from start to finish."
"I don't leave a lot of reviews, but the team at Gold Coast definitely earned a good one. Rarely have I seen a company execute a job as well from start to finish as these guys did. From my communication with Tom during the consultation and estimate, to the amazing job his installation team did for us on a holiday weekend, I couldn't say enough good things. We installed two units, one in a ground-floor room, and the other in our basement. The job probably wasn't the easiest install, given where we wanted the units, and the logistics of how the plumbing had to be run. But the installation team was fantastic. A really nice group of guys, who were extremely professional and put a lot of care into the job. Every wire and tube they installed was tied in neatly, and they even replaced the drywall they had to cut out, making sure to make clean cuts right in the center of beams so that all that remained to be done was a simple spackle. They answered every dumb question I (and my three-year old son) had, and didn't leave until every last thing was tested and verified. I couldn't be happier with every aspect of the job. A really professional and good crew. I would highly recommend."
"Gold Coast recently installed a Mitsubishi ductless unit in our home. It was a pleasure working with Tom and Lauren and comforting knowing that we were working directly with the owner. His crew is knowledgeable and efficient, and kept everything clean and neat. The appearance of the mounting hardware and tube housing for the outside unit blends in well with the exterior siding and looks great.
A quality job; I would highly recommend Gold Coast!"
"I can’t say enough great things about this business! From the initial call to the installation and in-home training, Tom and his staff were unbelievably attentive and thorough. We have a young baby and were in between several projects in our new home, yet Tom (the owner) worked around our schedule and met with us many times. He truly saved us from the coldest days of winter by expediting the ordering and installation process. The unit works like a dream and it won’t be long before we install several more in our home. I have no doubt that, should any issues arise, they will be handled quickly and expertly by Tom and his team. Look no further than Gold Coast - worth every penny for their honesty, expertise, and customer service."