Our Customer Relationships

 

"We worked with Tom and his crew from Gold Coast several times. Our first encounter, they installed Mitsubishi ductless air conditioning, furnace and a hot water heater. Tom was extremely responsive to our needs and efficient. We were so happy with the quality of his work that we asked him to come back and install additional ductless units. Tom's easy going personality coupled with his ability to produce high quality work quickly makes him and his company an obvious choice!"

-Will

"Overall, our experience with Gold Coast Home Comfort was great and we would highly recommend this company and their services to anyone who is looking to upgrade or install a home comfort system. Both Dan and Tim were dedicated, prompt, courteous and clean. They treated our home with respect as if it were their own. Tom was extremely well-mannered, professional, reachable when we had questions, and was not pushy when we were deciding on which company to choose. The Mitsubishi equipment is amazing. It has kept our house warm and is incredibly quiet. Thank you Gold Coast Home Comfort."

-Pamela

"We were very happy with the installation of our Mitsubishi Ductless air conditioners.We have a cape style home and had 5 units installed throughout the house. The entire job was completed in only 2 days. Workers showed up on time, worked efficiently and professionally, and cleaned up the job site beautifully. Overall a very good experience! I highly recommend Gold Coast."

-Christine

"I can't say enough great things about the Gold Coast team. Tom, Cathy and their technicians are completely professional, knowledgeable, prompt, friendly and a pleasure to deal with in every way. We are so thankful for the thorough explanation (answered all my questions and then some!), quick estimate and installation that we received. The two technicians stayed into the evening to complete the job on a very cold night. I would highly recommend Tom and his team to anyone in the market for an AC/heating system especially if you value honesty, expertise, timeliness, communication and a friendly team!"

-Nancy

"I had a Mitsubishi Ductless System Hyper Heat Installed a few days ago. Gold Coast was totally professional. They were the cleanest and most efficient Contractors that I have had. The owner was always eager to answer any and all questions put to him. There is very little to say about the work. It is a sight to behold. I have told all my friends about the great work that was done by Gold Coast. Giving a 5 stars does not show how much I appreciate the work done. Thy really earned 10 Stars not the 5 given. If anyone wants excellent, professional, clean work done, please call Gold Coast early!"

-Neville

"We recently hired Gold Coast to install a Mitsubishi ductless air conditioning system in our home. The owner Tom met with my wife and I and explained how these units work, their efficiency and reliability. This initial meeting was the most in depth meeting I had ever had with a contractor it went beyond the "scope of work". Tom really took the time to go over everything, he took notes and pictures to ensure the units would be installed where we wanted them. Come installation day Tom was here with his men. The crew was courteous and respectful. They used drop cloths anywhere they worked vacuumed up any debris when finished. Once installation was finished they powered up and everything worked flawlessly. The installation was perfect. Tom is a gentleman and has great pride in his companies work and it shows. If you are searching for a respectful and reliable HVAC contractor look no further."

-Joseph 

"We recently hired Gold Coast to install a Mitsubishi ductless air conditioning system in our home. The owner Tom met with my wife and I and explained how these units work, their efficiency and reliability. This initial meeting was the most in depth meeting I had ever had with a contractor it went beyond the "scope of work". Tom really took the time to go over everything, he took notes and pictures to ensure the units would be installed where we wanted them. Come installation day Tom was here with his men. The crew was courteous and respectful. They used drop cloths anywhere they worked vacuumed up any debris when finished. Once installation was finished they powered up and everything worked flawlessly. The installation was perfect. Tom is a gentleman and has great pride in his companies work and it shows. If you are searching for a respectful and reliable HVAC contractor look no further."

-JRD 

"We were highly impressed with Gold Coast Comfort for our Mitsubishi ductless units. It was very clear from the beginning that Tom is extremely knowledgeable about the benefits and logistics of the units. He is very genuine and takes a lot of pride in the company, unlike other pushy salesmen who talk a big game, know nothing, and "yes" you to death. We had three units installed in one day. The installers did pristine work. They were very neat, cleaning everything. ( They even wore booties in my house to not scratch my newly stained and finished floors). Tom came to the job to monitor the workers install, and followed up with us immediately on satisfaction of the job and the units. When we had a miscommunication issue about part of the install, Tom confidently addressed it immediately and all was perfect!!! The employees of Gold Coast Home Comfort still clearly value "good old-fashioned customer service"! I would 200% recommend this company to anyone who wants to make the move towards a heating/cooling/dehumidifying unit that is far more pristine, low profile, and energy saving!!!"

-Deb

"Unlike so many other contractors, Gold Coast serviced our Mitsubishi split system even thought they didn't install it. I was pleasantly surprised by the fast, efficient and courteous service from Gold Coast. Tom managed to squeeze me in for a fix on a Mitsubishi split system at the end of a busy Friday. Dan was on time, courteous and cleaned out the "gunk" clogging the drain in one of the indoor units very quickly.  All this was done even though Gold Coast did not install the system."

-Paul 

“I want to share a positive experience with this company. I have no idea how anyone could possibly complain about Gold Coast Mechanical, Inc. I got a very good estimate for my A/C unit and the installation was FLAWLESS. The two technicians that came over were very friendly, professional, and knowledgeable about the job that had to get done. I was very impressed at how they took care to ensure that they kept my house clean without me having to even ask. They saw carpet upstairs and they put on boot covers so they wouldn't get any dirt on my carpet, as well as put down cardboard in the walkways when removing my old system and installing the new one upstairs. After the install, the electrician was also very professional in getting the wiring set up and he even took steps to adjust my current electric run so that it wasn't drooping from the roof line...WITHOUT ME EVEN HAVING TO ASK! Overall, I expected to have a decent install and what I got was a professional install with workers who went above and beyond to ensure that I received the best service possible. If only every company I dealt with worked this professionally. If any of my friends need to get A/C work done in their homes, I know exactly whom I'd recommend."

-Jonathan

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